Terms and Conditions of Use

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Legal age

Products sold on this website are not suitable for anyone under the age of 18 and not for use by non-smokers, pregnant women or sick people.

European Union buyers

Between European Union countries the import doesn't exist, in this case, there isn't any import duties or taxes.

International Buyers outside European Union territory – Please Note:

Before placing an order, customers must verify the status of vaping (electronic smoking) legislation in their country. ToscanaMall.com will not refund any order that didn't pass the customs (custom held) from the buyer's country.

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges and customs clearance are the buyer's responsibility. ToscanaMall.com it is not responsible in any way for import duties, taxes, charges or customs clearance.
Please check with your country's customs office to determine what these additional costs will be prior to buying From ToscanaMall.com


Every product we sell are guaranteed to work on delivery. If  you received a product that does not work on delivery please let us  know by e-mail and send the damaged goods to us as soon as possible but no later than 48 hours from  receiving the package in order to start operation by replacement of the  product.

If you are not fully satisfied with the quality of the product wich you have bought it from us, return it to us within 14 days after the purchase, and we will refund you with the total value of the goods.

The warranty doesn't cover the eliquids, flavors and bases because there is a matter of taste for each one of us.


For eliquids ToscanaMall.com doesn't make refunds because it's a matter of taste.

ToscanaMall.com doesn't make refunds for custom held orders. Verify importing conditions for eliquids in your country before ordering from ToscanaMall.com

Defining the product DAP (dead-after-purchase):

DAP is a product which, after the sale to end-user, it requires a specific defect in a well-defined time interval. The period for which a product is considered DAP is 3 (three) working days from date of sale to the final customer. All products returned within 3 (three) working days from date of purchase are considered as adequate security conditions. ToscanaMall.com  is obliged to return the amount paid or damaged product to  replace them with a functional one, at his request.

Evaporators are manufactured with a lifetime undeterminable. This varies greatly depending on the conditions and methods of use of consumers and should be seen as some supplies. Their life period varies between 1 day and 90 days but may take up to one year.
The batteries are more durable than the evaporators, the cycle of life beyond a few months, but so, care should be taken.

To keep batteries in optimum operating conditions we recommend:
- Jack to clean as well before putting them in charge
- Not forced them into the charger screw
- Do not screw forced atomizer

Nicotine is poison

We advise our customers to buy 0mg nicotine e-liquids because nicotine is a poison. Customers that will buy e-liquids with nicotine will use them at their own risk. ToscanaMall.com will be absolved of any guilt.

Keep cartridges and e-liquids out of reach from children. Nicotine in its pure form is a poison, and can cause harm. All nicotine cartridges and fluid must be kept in a safe place and away from children, as the amount of nicotine in a cartridge, if ingested by a small child could cause serious harm and medical assistance should be sought.

Some e-liquids sold on ToscanaMall.com contain nicotine, a poisonous and addictive substance. Our e-liquids and electronic cigarettes are only intended for committed smokers of legal smoking age and not by non-smokers, children, women who are pregnant or may become pregnant or any person with an elevated risk of, or preexisting condition of, any medical condition which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician. Product may be poisonous if orally ingested.

Typographical Errors

In the event that a ToscanaMall.com product is mistakenly listed at an incorrect price, ToscanaMall.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. ToscanaMall.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card/PayPal account has already been charged for the purchase and your order is canceled, ToscanaMall.com shall issue a credit to your credit card/Paypal account in the amount of the incorrect price.

The entire website is translated into foreign languages using Google Translate.

Products displayed on the site

Photos products are for information purposes and may contain accessories not included in standard packages, some specifications or the price may be changed without notice by ToscanaMall.com. All products sold by ToscanaMall.com are new and original. We are here at any time for any clarification.

Prices displayed on website

Product prices are denominated in Euros and payment is made in Euro at the exchange rate the day of payment. ToscanaMall.com reserves the right to change prices without prior notice to its customers. Pending orders will keep the price unchanged.

Data protection

As required by Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and free movement of such data, amended and supplemented and the Law. 506/2004 regarding the processing of personal data and privacy in electronic communications ToscanaMall.com is required to manage safely and only for specified purposes, personal data you provide about yourself, a member of your family or another person. The purpose of collecting data is the confirmation of orders.

Please be assured that the data provided we are required to process orders. Refusal determined unable to complete your order. The information recorded is intended solely for use by the operator.

If some data about you is incorrect, please inform us as soon as possible.

By ordering from ToscanaMall.com the customers adhere to this Terms and Conditions of Use.